Oil and Gas

Course catalogue

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Course code: DP-2227
Course type: E-learning course
Duration: 4 hours
Language: Norwegian
Price: NOK 295,-

This course is only available in Norwegian.

E-læringskurset viser aktuelle funksjoner og muligheter i kommunikasjons­programmet Lync 2013. En kombinasjon av videoer, teori og oppskrifter gjør det enkelt å lære seg å kommunisere og samarbeide interaktivt med kolleger og andre kontakter. E-læringskurset inneholder 35 opplæringsvideoer.

Course code: TQ_034
Course type: E-learning course
Duration: 15 Minutes
Language: English
Price: GBP 15,-

In the previous lessons, you have learned the four skills of self-awareness, self-management, social awareness, and relationship management to increase your EQ and strengthen your ability to manage yourself and influence others. Boosting your emotional intelligence will leverage your existing skills, IQ, personality, education, and experience even more. This should align with the benefits of increasing your EQ as a leader in terms of how they deal with their people and increase their leadership skills. Consider that you may have the best plan and strategy, but it will not matter unless you communicate this strategy to your team, persuade them to work on it, listen to their inputs, and guide them through the hurdles. You will be able to do this through an exhibition of strong EQ. In this lesson, we will outline some strategies, exercises, and ideas you can use to become an emotionally intelligent leader. You need people skills to execute and succeed in your plan. Developing your EQ will supercharge your leadership arsenal.

 

• Apply strategies that will help you become self-aware 

• Practice self-management techniques 

• List the methods to execute social awareness 

• State the techniques to exhibit relationship management

Course code: TQ_016
Course type: E-learning course
Duration: 15 Minutes
Language: English
Price: GBP 15,-

In today’s corporate world, it is important for a leader to develop writing skill and create a personal brand. When you are able to write crisply and relevantly about topics you understand well, you will influence not only those in your organization but customers, industry peers, and potential clients too. Whether writing emails, business letters, online articles, or posting on social media, you have the ability to set yourself apart from other leaders if you can convey ideas in a way that clearly and powerfully persuades, motivates, or informs. In this lesson, you will learn how to plan, organize, and write business communications as well as create and manage your personal brand.

 

• Write clear and direct business communications 

• Build your personal brand

Course code: DP-2247
Course type: E-learning course
Duration: 7 hours
Language: Norwegian
Price: NOK 450,-

E-læringskurset gir deg en opplevelsesrik og praktisk opplæring i Word 2013. En kombinasjon av videoer, teori, oppskrifter, oppgaver og tester gjør det enkelt å lære seg de nye funksjonene. En komplett e-læring med både grunnleggende og videregående emner. E-læringskurset inneholder 64 opplæringsvideoer.

 

Kursinnhold

- Redigering

- Formatering
- Sideformatering
- Språkverktøy
- Tabeller
- Illustrasjoner
- Maler og skjema
Course code: TQ_030
Course type: E-learning course
Duration: 15 minutes
Language: English
Price: GBP 15,-

Holding a meeting without a clear agenda is like taking a trip without a map.

-Marsha Egan, A success strategist and CEO of The Egan Group 

 

Did you know that the average American professionals attend over 60 meetings a month? About 39 percent of the meeting attendees doze off during these meetings. Another source claims that 50 percent of meeting time is wasted. These statistics probably don’t surprise you. In fact, they might even confirm some of the reasons you dread meetings. You may also have been a part of meetings that have discussions on unrelated topics. This course will help you learn how to make meetings productive.

• Create a meeting agenda 

• Identify the influence of the agenda during and after the meeting

Course code: TQ_109
Course type: E-learning course
Duration: 15 Minutes
Language: English
Price: GBP 15,-

Understanding customer motivation is both a science and an art. Purchasing decisions are based on a wide variety of rational and emotional factors. Besides becoming familiar with motivational models—the sales process and typical purchasing behaviors—you should also practice ongoing customer research. This research will help you identify changes in markets, competitors, products, and customer motivations. The more you understand the underlying principles that determine buying decisions, the more you will be able to satisfy existing customers, attract new ones, and develop the products and services they want.

 

• Explain the factors that influence purchasing decisions

• Determine how customers make buying decisions

• Use research methods/tools to understand customers

 

Course code: TQ_060
Course type: E-learning course
Duration: 15 minutes
Language: English
Price: GBP 15,-

Kurt Lewin a German-American psychologist, defined himself and his contributions within three lenses of analysis: applied research, action research, and group communication were his major offerings. One of the Cornerstone models for understanding organizational change was developed by him and is referred to as ""Kurt Lewin's three-stages of Change.

 

This model breaks into three-stages: Unfreeze, Transition, and Refreeze. In the ""Unfreeze"" stage, an organization prepares for the change. In the ""Transition"" stage, the change takes place and in the ""Refreeze"" stage, the change becomes solidified as the new norm.

 

• Describe the need for change

• Identify the three stages of Kurt Lewin’s change model

• List the activities in the unfreezing stage

• Explain why communication is important in the transition stage

• Explain the importance of refreezing

Course code: TQ_112
Course type: E-learning course
Duration: 15 Minutes
Language: English
Price: GBP 15,-

The principles that determine how a person reacts in a certain situation define that person’s workplace ethics. It is also defined as the belief that states hard work and integrity showing moral benefit adds strength to human character. It is a set of values centered on the importance of work and manifested by determination or desire to work hard.    

Workplace ethics ensures honesty, respecting the code of conduct, exhibiting good conduct, and strong moral principles.

 

• Identify the elements to establish the structure of ethical behavior   

• Enlist values to set the tone of cementing trust    

• Identify ways to reward ethical behavior at the workplace

 

 

Course code: TQ_019
Course type: E-learning course
Duration: 15 Minutes
Language: English
Price: GBP 15,-

As a person at a leading position, have you ever assessed your effectiveness as a coach? Although, coaching your team is the most underrated roles you play, it is the most important role too. This course addresses the five strategies used by effective coaches. Assess your skills against these five strategies and enhance your abilities to sharpen your coaching skills.

 

• Listen more to your team and talk less 

• Provide timely feedback to your team 

• Set up your team to win 

• Cheer your team 

• Provide your team with the right resources

Course code: WBB-001-12
Course type: Course package
Duration: 9 hours
Language: English
Price: GBP 300,-

With COVID-19 meaning that home working is no longer an option but a necessity for many, what are the potential side effects on our health and work performance. Employers may need to provide additional training to ensure appropriate supervision and work behaviours. These include remote technology, communication skills development, time management and ergonomics. 

 

Maintaining health and well-being while working from home encompasses many areas, including ergonomics, preventing feelings of isolation and effectively managing stress. Studies have found that more than half of people working from home had not paid any attention to ergonomics, and 94% of them reported that neither had their employers. Almost half of remote workers have experienced work-related pains. One of the most problematic aspects of home working is the isolation and the lack of access to day-to-day informal interactions. While remote working enables greater autonomy, it also leads to higher levels of work intensity. The ‘24/7’ availability for work can result in family conflict and stress. Key areas to promote a positive work-family interface include the parental ability to cope with children and amicable resolutions of conflict about working hours, household work and personal time in the family.

 

The ‘Healthy Home Working’ bundle includes 3 month access to 12 online courses and over 9 hours of eLearning.

 

• Stress Awareness

• Working Time Limits and Fatigue Management

• Display Screen Equipment (DSE)

• Ergonomics

• Health and Safety for Home Workers (Employees)

• Medicine Awareness

• Smart Health: Sleeping – How to Ensure You Are Well-Rested & Energized

• Smart Mental Health: Managing Anger and Emotions

• Smart Mental Health: Keys to Successful Parenting

• Smart Health: Drinking Responsibly

• Smart Mental Health: Reducing Stress and Anxiety

• Smart Mental Health: Mastering Marriage

Course code: TQ_011
Course type: E-learning course
Duration: 15 minutes
Language: English
Price: GBP 15,-

If you always do what you always did,  you will always get what you always got

- Albert Einstein 

 

Innovation by itself is a challenging and draining process. The unpredictability of the results of innovation adds to the stress of the innovator or innovation teams. Combining the task of innovation with a predictable process helps ease out the difficulties. This lesson focuses on the six areas which can be included in your innovation plan framework that will help you conduct the innovative team building activities in a constructive manner. You will also be in a position to identify the innovation roles and appoint the right persons to promote a flawless innovation process. Organizations that innovate new concepts using the correct framework and processes can ensure consistent industry growth. Take this lesson to learn about building innovation teams.

• Identify the six areas to include in your innovation framework 

• Describe and assign innovation roles to persons in the organization 

• Build innovation teams that drive success

Course code: TQ_051
Course type: E-learning course
Duration: 15 Minutes
Language: English
Price: GBP 15,-

The simplest definition of diversity is “a range or variety of different things”. In the context of D&I, diversity refers to “the traits and characteristics that make people unique” which include (but are not limited to) race, ethnicity, age, gender, socio-economic class, ability, sexual orientation, and nationality. The summation of these variables combine to create life experiences which shape how a person solves problems, creates, and assesses risk. These are examples of “diversity of thinking” which yields direct and indirect benefits that are foundational to the business case for investments in D&I initiatives.

 

An inclusive environment is one in which “all individuals are treated fairly and respectfully, feel welcome, have equal access to opportunities and resources, and can contribute fully to the organization’s success".

 

• What you need to know before you create an anti-racism strategy?

• How to successfully support your strategy for combating institutional racism? 

• What are key steps for successful diversity programs? 

 

Course code: TQ_041
Course type: E-learning course
Duration: 15 Minutes
Language: English
Price: GBP 15,-

Managers are expected to achieve strategic goals by making the best business judgments possible using limited resources. To do this successfully, they need to be able to budget and forecast. Forecasting is the process of analyzing historical data along with market, economic, and industry trends to make good financial and business decisions. We’ll review the role forecasting plays in constructing different kinds of budgets, avoiding common budget pitfalls, and planning for “what-if” scenarios.

 

• Identify the types of forecasting    

• Infer budgeting basics    

• Manage pitfalls   

• Planning for other scenarios

 

Course code: TQ_062
Course type: E-learning course
Duration: 15 Minutes
Language: English
Price: GBP 15,-

By definition, dynamic teams are composed of self-directed, goal-focused individuals, each with specific expertise and skills, who work together to create innovative solutions that consistently result in superior outcomes. But truly dynamic teams don’t just happen. They are the result of purposeful selection, a motivating vision, and strong leadership. In this course, you will learn how to identify potential team members, how much supervision and oversight to provide, and how best to motivate your people.

 

• Build a dynamic team 

• Guide the team to focus on work 

• Beware of group thinking 

• Lead the dynamic team

Course code: TQ_059
Course type: E-learning course
Duration: 15 minutes
Language: English
Price: GBP 15,-

Kotter's 8-Step Change Model was created by Harvard University Professor, John Kotter. He perceived the change process as having 8 essential steps.

The 8 Essential Steps in this model are:

Create a sense of urgency for change

Build a coalition for change Form a vision for change 

Communicate the vision for change 

Remove barriers to change 

Generate quick wins for the change 

Stay persistent with the change 

Make the change permanent

 

• Describe Kotter’s 8-step change model 

• Explain what leaders can do to make the change successful

Course code: TQ_047
Course type: E-learning course
Duration: 15 Minutes
Language: English
Price: GBP 15,-

Various masks: Procedural Mask vs Surgical Mask

Course code: TQ_084
Course type: E-learning course
Duration: 15 Minutes
Language: English
Price: GBP 15,-

Proper handwashing means scrubbing hands with soap and water for at least 20 seconds, according to the Centers for Disease Control and Prevention.

Course code: TQ_107
Course type: E-learning course
Duration: 15 Minutes
Language: English
Price: GBP 15,-

Digital technologies are an undeniable part of today’s global economy. Digital organizations, like Amazon, have set the standard for the ideal customer experience, and all industries will need to embrace digital technology in order to satisfy customer needs and expectations. Digital Transformation can be defined as Business Transformation enabled through digital technologies, such as mobile, cloud computing, artificial intelligence (AI) and machine learning, robotics, data analytics, the Internet of Things, and Virtual and Augmented Reality. Within the workplace, as human work shifts to a more knowledge-based, continual learning model, the flexible and agile use of technology will be critical in attracting and retaining top talent. AI, RPA, data analysis tools, and machine learning are speeding repetitive tasks so that human workers can concentrate on activities that are less redundant and more productive and profitable. Organizations that focus on building company-wide cultures that embrace the agile, flexible world of digital technology will reap the benefits as they learn and grow.

 

• Explain how digital technology resulted in the transformation of customer needs

• Explain the role of digital technology in the transformation of the workforce

• Explain the role of digital technology in the transformation of operations

 

 

Course code: TQ_104
Course type: E-learning course
Duration: 15 minutes
Language: English
Price: GBP 15,-

One of the most important leadership roles is a mentor. You are responsible for teaching your employees how to achieve goals, make better decisions, solve problems, and advance their careers. Without formal training in this area, how do you coach or mentor these skills? This course will introduce you to employ a model, built on four simple techniques. By employing these techniques, you will strengthen your coaching skills and develop your team members’ potential.

 

• Help your team set the goal as per the GROW model 

• Provide assistance in gauging the available options 

• Get your team commit to specific actions to help them make progress

Course code: TQ_093
Course type: E-learning course
Duration: 15 minutes
Language: English
Price: GBP 15,-

"“We all need people who will give us feedback. That's how we improve.” 

-Bill Gates 

 

Feedback is an essential part of any manager-employee relationship. However, a lot of managers are reluctant giving corrective feedback. They either fear offending the employees or damaging the good rapport built over a course of time. But feedback is essential and beneficial for the manager, the employee, and the organization as a whole. So, how do you give negative feedback? This lesson will introduce you to the technique of sharing negative feedback using the sandwich feedback approach.

• Provide sandwich feedback 

• Assess the issues to be considered

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