Course catalogue

Your talent is your most important resource. Deploying it to implement different methods of coaching will not only help you to strengthen your team’s abilities, but also your own leadership skills. No matter where you are, no matter how many people you put together on a team, you will always experience the same phenomenon. Some team members will perform above expectations while others will perform at an average or standard level, and some will perform at substandard levels. Coaching is a performance process with lots of actions and steps. Let’s take a look at some of the ways to coach your team and how you can make the most of these opportunities.

• Identify how to coach the low performing employees 

• Implement the techniques to coach the average performing employees 

• Coach the high performing employees 

• Meet the challenges of coaching remote employees

In this lesson, we will study social awareness and relationship management that fall under the heading of “Social Competence” in Bradberry and Greaves’ model of emotional intelligence. Social awareness is the ability to use empathy and active listening to understand others better. Leaders with strong social awareness are not only able to read their own emotions precisely but are also able to interpret others emotions accurately. Relationship management is using all of your EQ skills to establish solid relationships and manage your interactions with others.

• Define social awareness  

• Build relationships with employees to enhance business outcomes

The impact of social media has dramatically changed the recruiting strategies. Evaluating and screening candidates for job openings also significantly changed. Today’s organizational hiring processes consist of software programs, technology, and behavioral science. Once applicants have responded to your company’s recruiting efforts via LinkedIn, corporate website, or other social platforms, what are the most efficient and cost-effective ways that hiring managers can decide to pursue suitable candidates? The answer lies in a variety of methods from old-fashioned reference checking, software programs that manage hiring efforts, pre-employment assessments, and so on. Let’s look at some of the ways you can use these tools to streamline your efforts and quickly identify the most qualified candidates for your organization.

• Review and shortlist candidates resume and use software applications to screen them   

• Identify the need to check for reference and social media presence of candidates    

• Conduct remote interviews for the first round of scanning   

• Use assessments to gauge the candidates

Very few leaders are born with the qualities required to inspire and lead others. Most leaders are built—through personal effort, lots of introspection, and assistance from mentors and other leaders. In this course, you’ll learn the six characteristics that set effective leaders apart. You’ll discover the differences between managing and leading, and when to do each. And you’ll find out how to create a plan that will help you move from simply managing results to setting vision and leading others.

• Differentiate between managing and leading  

• Create leadership development action plan

Time is more valuable than money. You can get more money, but you cannot get more time.

-JimRohn, an American entrepreneur, author, and motivational speaker 

Meetings are necessary, but they become intolerable when they drag on and on, start late, or the discussion goes off the track. It’s annoying when you feel that your time has been hijacked—especially when other projects and responsibilities are in the pipeline. Poor time management is often the cause of this distress. Meetings would be more productive—and less irritating—if all activities started on time, ended on time, and stayed on the topic. As a leader, it is your responsibility to ensure that meetings are of benefit to the participants and satisfy the meeting objectives. Running a successful meeting can be boiled down to three things: be purposeful, be engaged, and be respectful of the attendees’ time.

• Explain the importance of adhering to meeting time 

• Interpret the impact of delaying a meeting 

• Respect others’ time