Course catalogue

Delivering a successful presentation over the web is absolutely achievable. The key is knowing the rules and the tools that will facilitate the accomplishment of your goals.   The purpose of this course is to help you successfully deliver dynamic and engaging web-based presentations. This will begin with a clear understanding of what a web-based presentation is and how it differs from other web-based activities, like web meetings and conference calls.  Then, we'll explore common terminology related to conducting a web-based presentation as well as the various web tools available for the delivery of those presentations. To help you with the design, preparation, and delivery of your presentations, we'll also explore tips and tricks for engaging your audience, and how to prepare for the unexpected.

In today's business world, email is often the preferred means of exchanging information, yet many organizations overlook this very important form of business communication. So much of our daily social and business interactions occur over the Internet that it is very easy to take such an important means of communication for granted. Because of the preference for email interaction over other forms of communication, utilizing email in a professional and efficient manner is vital for success.    This course discusses ways to make this most important means of communication effective and efficient so you can produce stellar emails that grab your reader's attention. Tips for structuring emails will be presented, as well as knowledge about proper professional email tone and language.

It has become increasingly clear that social media is not just a fad. It is instead, not only a massive change in the way we socialize with others in a personal setting, but also the biggest shift in how we conduct business since the arrival of the Internet. Social media is quickly altering every aspect of corporate operations, such as hiring practices, training, marketing, and even risk management.   The purpose of this course is to introduce you to social media, explore how we use social media personally vs. social media use in a business setting, how its use continues to evolve in the workplace, the benefits of social media, and of course the risks it can present to you personally and to companies.

It is becoming increasingly rare in today's business climate for all team members to be located centrally or working from a single office. Whether it is satellite offices, team members working at home, or offsite third party vendors, the workforce of today is more than likely dispersed among a variety of offices in separate locations. In this interactive online course, we will examine the factors that necessitate a remote and often globally distributed workforce. We will also discuss best practices for managing offsite teams and pitfalls to avoid in the process