Crowd and Crisis Management

Who is the course for?

This Crowd and Crisis Management Training is aimed at all crew with responsibility for assisting with crowd and crisis management during an emergency.

Is previous experience required?

You do not need prior knowledge or experience to complete this course, and it is assumed that you are competent in your designated role.

How will the course benefit me?

This course aims to give learners an overview of crowd and crisis management during an emergency.

How will the course benefit my company?

This course aims to ensure personnel are aware of how they should respond in an emergency to ensure passenger safety.

What standards are referenced in the course?

The International Convention for the Safety of Life at Sea (SOLAS) 
The International Maritime Dangerous Goods (IMDG) Code
The International Convention for the Prevention of Pollution from Ships (MARPOL)
Cargo Stowage and Securing (CSS) Code
International Convention on Standards of Training, Certification and Watchkeeping for Seafarers (STCW)

Is there an assessment? 

Once you have completed the course, you will be asked a series of questions to check your knowledge and understanding. These are based on the learning objectives for the course and have a pass mark of 70%.