Course catalogue

Executive presence isn’t something you’re born with, it’s a combination of learned behaviors and characteristics that can be developed. Depending upon your personality, industry, business goals and challenges, executive presence can be manifested in different ways. 

Having great presentation skills and making a strong first impression based on your clothing and demeanor is not executive presence. You need more substantive abilities to face daily business challenges, speak your mind while maintaining your composure, or inspire your team to commit to a demanding new goal. Executive presence is a purposefully developed hybrid of internal character and external presentation. Let’s look at the qualities that distinguish great leaders from mediocre ones.

• Identify the attributes of executive presence

• Gauge your executive presence and gain insight

• Receive feedback in different forms

• Develop your own executive presence

When writing business emails, letters, memos, and other communications, it’s important to check for any grammar or spelling errors that can distract from your message. Misspelled words and grammatical errors are easy to fix if you make a habit of using the spellcheck and grammar features on your computer. In this course, we will review basic punctuation rules. We will examine some common sentence structure mistakes. And we’ll study some common word choice errors. Finally, we’ll provide a list of online resources and books. Don’t let grammar and word choice errors blur your message or damage your credibility.

• Use appropriate punctuations    

• Improve your sentence structure    

• Identify the common mistakes in word usage

In this lesson, you will learn how a culture of learning leads to success. Establishing a culture of continuous learning in your organization takes time and effort, but the results are worth the investment.    

Begin with gaining the support of executives, and then start to incorporate learning into your overall mission, your strategic goals, and value statements.   

Work to get “buy-in” from everyone in your company, and include them in finding ways to learn, teach, and share knowledge.   

Establish easy-to-use systems and processes that make learning an expected part of your corporate behavior.    

Your organization and employees will benefit not only through increased productivity and higher profits, but in personal development and job satisfaction as well. 

• Describe a continuous learning organization     

• List the benefits of a continuous learning organization    

• Build a culture of continuous learning

Whether you’re publicly challenging long-held beliefs or experimenting with a new idea, it’s normal to experience fear or discomfort. You can reduce these emotions by creating a workplace that openly promotes change, welcomes honest and productive discussions, sees failure as a necessary part of business success, and rewards and supports risk taking on a daily basis. It may seem ironic, but when you instill a continuous learning culture and growth mindset in your organization, failure can actually lead to success.

• Identify methods to challenge the status quo   

• Identify reasons for bias towards encouraging smart failure and suggest solutions    

• Enlist ways of encouraging learn from failure culture

First and most importantly, it is the just and moral course of action. Centuries of exploitation, oppression, and disenfranchisement of the Black community has resulted in predominantly white leadership in most organizations. Companies must intentionally disrupt the systemic barriers in place that maintain the biased (prejudiced, race-based) status quo in order to create more inclusive and sustainable organizations that better serve the community.

• Why should companies invest in Black talent?

• How do companies identify and attract Black talent?

• How do companies develop and retain Black talent?

Presentation 

This training course provides a general introduction to Naval Architecture, the art and science of building ships. 

Objectives

On completion of the training, students will be able to: 

Understand the ship design process and the main terms and definitions used, including the lines plan, the form coefficients used in ship design, and the area and volume properties. 

Know the basic concepts of intact and damage stability. 

Get familiar with the main aspects of marine hydrodynamics acting on ship resistance, propulsion and seakeeping. 

Understand the basic principles of ship structures, structural design, scantling determination and typical structural arrangements of different ship types. 

Know the most common failure modes and structural defects. 

Get familiar with shipbuilding technology processes, materials used and shipyard layout 

Program 

Module 1 – Ship Geometry

Module 2 – Ship Stability and Trim

Module 3 – Damage Stability

Module 4 - Load Lines

Module 5 – Ship Resistance, Propulsion and Seakeeping

Module 6 – Introduction to Ship Structures

Module 7 – Structural Arrangement of Different Ship Types

Module 8 – Structural Design, Analysis and Classification Rules

Module 9 – Failure Modes and Structural Defects

Module 10 – Introduction to Shipbuilding

Certificate 

On completion of the training program, the student will be awarded the following qualifications:

Certificate of Introduction to Naval Architecture awarded by Bureau Veritas Solutions Marine & Offshore.

The Certificate of Introduction to Naval Architecture, issued by Bureau Veritas Solutions Marine & Offshore, is obtained after completing the course and passing the qualification examination.

Presentation

This training course provides a general introduction to materials and their basic properties. It includes an overview of metallic and non-metallic materials used in modern shipbuilding.

Objectives

On completion of the training, students will be able to:

Understand the importance of materials’ properties for shipbuilding, know the basic mechanical properties of materials and the testing procedures, be familiar with the concept of tribology, and know the two most common types of wear.

Know the main groups of steels used in shipbuilding, their main properties and places of application, and understand the difference between steel and cast iron.

Know the composition, properties and places of application of aluminium and copper alloys in shipbuilding.

Get familiar with the synthesis, structure and properties of polymers; know the most common types of polymers used and their place of application.

Understand the role of matrix and reinforcement phase in the structure of composites and know the fabrication methods of composite parts.

Program

Module 1 - Basic Material Properties

History

Structural components and materials of modern vessels

Basic material properties

Mechanical properties of materials
o Tensile test
o Toughness
o Fatigue
o Creep
o Hardness

Tribological properties of materials
o Friction
o Wear

Module 2 - Metallic Materials used in Shipbuilding

Classification of metallic materials

Steels
o Normal strength steels
o Higher-strength steels
o Steels for boilers and pressure vessels
o Ferritic steels for low-temperature service
o Stainless steels
o Steel forgings
o Steel castings

Cast iron

Aluminium and its alloys
o Classification
o Heat treatment
o Wrought aluminium alloys
o Cast aluminium alloys

Copper and its alloys
o Classification
o Brass (Copper-Zinc alloys)
o Bronzes
o Copper-Nickel alloys

Module 3 - Plastic and Composites used in Shipbuilding

Polymers (plastics)
o Classification
o Application in marine engineering

Composites
o Composition
o Classification
o Polymer matrix composites
o Processing of fibre-reinforced composites
o Structural composites

Certificate

On completion of the training program, the student will be awarded:

A Certificate of Materials in Shipbuilding, issued by Bureau Veritas Solutions Marine & Offshore.

The Certificate of Materials in Shipbuilding is obtained after completion of the course and passing the online test.

One of the key responsibilities of a leader is to assess team members on a regular basis. These might include post-project reviews, annual or quarterly performance evaluations, and in-the-moment feedback.  

Organizations use different parameters and tools to assess their employees. The assessments used are based on functional goals, developmental goals, innovation goals, stretch goals, or any other goals customized to the organizational needs. Irrespective of the tools you use, when it is time to assess your employees, do you rely on the data or by your perception of the person?  

As fair and factual as you believe your assessments are, you might actually be guilty of some “rater biases” that can skew your evaluations. 

• Assess if you are too lenient or halo in your evaluations 

• Find whether your evaluations are based on recency or similarity 

• Examine if you are driven by contrast or negative bias 

• Identify the central tendency and employ a technique to be objective during your evaluations

Coaching is a process, which the leaders use to help employees become more independent. There are many coaching programs available to managers these days. But the good leaders implement The COACH Model in coordination with a coaching philosophy that includes mentoring, constant two-way communication, and continuous feedback. The COACH Model is a five-step program that walks a leader through the process of coaching an associate from setting a goal to measuring their success at the end of the process. 

• Describe the effectiveness of the COACH Model 

• Explain the need to clarify goals 

• Identify obstacles and explore alternatives through brainstorming 

• Choose an action and hold the accountability

McKinsey’s 7-S model was created by McKinsey consultants Robert Waterman, Tom Peters, Richard Pascale, and Anthony Athos. It provides a framework to plan and execute mid-term organizational change. It is based on the premise that organizations perform properly when seven key elements are aligned. 

The seven key elements are structure, strategy, systems, skills, style, staff, and shared values. The model is most often used as an organizational analysis tool to assess and monitor changes in the internal situation of an organization.

• List the seven elements of McKinsey’s change model 

• Identify the hard and soft elements of the factors of change 

• Use the model to change organizational behavior 

• State the advantages and disadvantages of the model

This course is available in Norwegian only.

Kurs for personell som skal tjenestegjøre som SSO om bord på skip eller flyttbare innrettninger. Etter 1/7-09 må personell inneha "Certificate of proficiency". Dette er et sertifikat som utstedes etter gjennomført og bestått kurs. ISPS er IMOs internasjonale kode for sikkerhet og terrorberedskap på skip og i havneterminaler. 

Basic Fire Awareness for the wind industry.

Upon completion of the Global Wind Organization (GWO) Basic Safety Training (BST), delegates will have awareness of the dangers that arise when working in the wind industry and how to control and reduce these dangers.

The course covers the requirements for training of personnel and refresher courses both onshore and offshore wind in accordance with:

- Global Wind Organization (GWO)

- Labor Inspection (Regulations)

Competence for "Fire Awareness" must be maintained in accordance with. guideline in the GWO standard. It shall be conducted refresher training every 2 years.

Norwegian only

This is a course for electrical installations in potentially explosive areas.

Objective: Our goal is to make sure that employees are motivated to work safely and securely.

Topics:

• General principles of explosion protection 

• Site classification and zone section 

• Gas groups and the connection between site and equipment 

• Temperature classes and the connection between the site and equipment 

• General principles for the type of protection and tagging 

• Inspection and maintenance in explosive environment 

• How maintenance work is carried out in explosive environment

• What the participant can do itself, and what needs to be submitted to the authorized repair shop

Standards:

• NEK 420

• IEC / NEK EN 60079-10-1

• IEC / NEK EN 60079-14

This course is only available in Norwegian.

Objective: Through a combination of theory and practical training, this course provides participants with the necessary knowledge on how to perform rescue from enclosed spaces.

The Norwegian Labor Inspection Authority has made major changes to the regulations. People who work in tanks and closed rooms are the biggest difference that the regulation "Work in tanks" has fallen away. This is replaced by section 29 of the regulations «execution of work», which states that all work in closed rooms shall be performed «without danger to life or health». A simple requirement that gives the employer a great deal of responsibility.

New SOLAS requirements: Exercises in closed rooms and rescue, as well as portable gas measuring equipment.

Applies to: All ships covered by SOLAS and all high-speed vessels, mobile offshore drilling units and dynamically positioned vessels

Our courses are in accordance with SOLAS-IMO requirements and the Norwegian Labor Inspection Authority - Execution of work

The definitions of a cramped space vary from country to country, but the usual criteria usually include:

- A room that is predominantly or completely closed
- Contains health and / or safety hazards
- Is not designed for continuous stay of employees
- Has entrances or exits that are small or difficult to access
- A room that is large enough that you can enter it completely and perform the work tasks you have been assigned
- Limited air circulation

Content:

- Knowledge of public laws and regulations
- Know which constituents a safe breathing air contains
- How to make a gas measurement before entering
- Planning of entry jobs and rescue operations in closed rooms
- Equipment knowledge
- Exercises in entry and use of fall protection equipment, rescue equipment, breathing air equipment and gas meter
- Implementation of rescue work in connection with closed and cramped rooms
- Rigging of fall protection and rescue equipment
- Patient management

Hensikt:

Opplæringen gir deltaker en generell forståelse for oppbygging, innhold og bidra til et akseptert sikkerhetsnivå for personell, miljø og materielle verdier i planlegging og utførelse av løfteoperasjoner. Fokus på ansvar og holdninger i utførelsen av løfteoperasjoner.

Målsettingen med kurset er å gi operatører en god teoretisk og praktisk grunnopplæring i NORSOK standard R-003 - N2017.

Innhold:

Innhold: • Introduksjon

• Normative og informative referanser

• Termer, definisjoner og forkortelser

• Sikker bruk av løfteutstyr

• Tilleggskrav ved løfting av personell

• Tilleggskrav for ulike løfteinnretninger

• Tilleggskrav for ulike løfteredskap

• Faste festepunkter og midlertidig oppstilte løfteinnretninger

• Roller og ansvar

• Krav til opplæring

• Krav til lokale prosedyrer

• Logistikkplanlegging

• Dokumentasjon og merking

• Håndsignaler

• Vedlikehold

• Sakkyndig virksomhet

• Bruk av risikokartlegging

• Samløft

• Sjekkliste for løfteoperasjoner under marginale værforhold

• Avsluttende prøve

Objective: To give the person who is to work with a traverse crane knowledge about safe use, daily control and maintenance as well as competence to avoid accidents and incidents.

The authorities set requirements for basic safety certification of persons who are to operate bridge and overhead cranes. The requirements include both theoretical and practical training

G4 Bridge and Traverse Crane Basic course consists of modules 2.7 and 3.7. To complete the course, you must take and pass a theoretical exam.

Proper use of overhead cranes is of great importance for the safety of crane operators and other personnel who participate in lifting operations. Incorrect assessments can have major consequences and lead to serious injuries to the crane driver, other personnel as well as equipment and surroundings. Positive attitudes towards safety are therefore important during training.

The crane driver training for G4 consists of five modules:

- Module 1.1 working environment, responsibilities and consequences. *
- Module 2.3 G11 Lifting gear (strap and sling).
- Module 2.7 G4 bridge and overhead crane
- Module 3.7 Basic practical training G4
- Module 4.7 Practical driving training G4
- Practical Final test G4

* Module 1.1 is common to machine, forklift and crane. If you can not document that you have module 1.1 from before that is not older than 3 years, this must be taken again.

Module 4.7 can be completed in a company using a sponsorship arrangement. If you do not have the opportunity to do so, you can participate in one of STQ's practice courses.

Content:

- Introduction with requirements for the driver
- Applications for overhead cranes
- Accidents with bridge and overhead cranes
- Construction of different types
- Electrical system on bridge and traverse cranes
- Safety switches
- Steel rope / block
- Certification / documentation
- Inspection and maintenance
- Main components
- Checkpoints
- Overload safety equipment
- Practical use of lifting equipment
- Driving technique

This course is taken externally on the Astutis platform, the delegate will receive a separate email from the provider with access details once this is processed by Astutis.

The enrolment will then be marked complete in Trainingportal once the course is passed.

Provided in association with Astutis, NEBOSH Learning Partner 807.

The NEBOSH General Certificate in Occupational Health and Safety (NG) is one of the leading health and safety qualifications recognized globally.  It helps develop your understanding of general workplace issues and how they can be applied in different sectors around the world.

The NEBOSH General Certificate focuses on the role of a real-life health and safety professional. It looks at the real, everyday risks that people encounter and how to manage them to help protect people and profits. 

You'll develop the essential risk management skills to create a safe and healthy workplace. And, you’ll have the foundation knowledge to make recommendations to your employer to help them improve health and safety management.

Upon completion of this course, learners will be able to:

• Justify health and safety improvements using moral, financial and legal arguments

• Summarise the main health and safety duties of employers and workers in HSWA 1974 and MHSWR 1999

• Advise on the main duties for health and safety in the workplace and help their organisation manage contractors

• Work within a health and safety management system, recognising what effective policy, organisational responsibilities and arrangements should look like

• Positively influence health and safety culture and behaviour to improve performance in their organisation

• Do a general risk assessment in their own workplace – profiling and prioritising risks, inspecting the workplace, recognising a range of common hazards, evaluating risks (taking account of current controls), recommending further control measures, planning actions

• Recognise workplace changes that have significant health and safety impacts and effective ways to minimise those impacts

• Develop basic safe systems of work (including taking account of typical emergencies) and knowing when to use permit-to-work systems for special risks

• Take part in incident investigations

• Help their employer to check their management system effectiveness – through monitoring, audits and reviews

The focus of your call center may be to generate sales or to handle customer service, either way, your department has an important role in the organization. The call center team is the face of the company for the customer, hence plays a crucial role in customer handling. Call centers generate a high turnover, which makes it even more important to exhibit consistent management and strong leadership to avoid attrition and to increase productivity and response time. 

In this lesson, let’s look at some ways that you can develop and maintain a happy, productive, and motivated call center team.

• Hire and train the right professional 

• Measure, monitor, and motivate your employees 

• Reward and affirm your team

How to great in the new world.

There are three business languages managers need to understand in order to make the best decisions. These languages are accounting, finance, and economics. Leaders use these languages to see how their company has performed in the past (accounting), plan how the company should move forward (finance), and predict how outside influences will affect their plan (economics). The benefits of having a working knowledge of these three languages include being able to understand and communicate with others in he organization about financial issues, making decisions that align with overall corporate goals and strengthening your value to the company.

• Make better business decisions based on accounting 

• Use historical financial performance data to plan for the future 

• Educate yourself to make better financial, accounting, and economic decisions