Course catalogue

Today’s marketplace is fast-paced and ultra-competitive. Operations departments should be the same. They can’t afford to be wasteful, slow, or out of touch with their customers’ needs if they hope to compete and thrive. In order to achieve and maintain a competitive edge in the global economy and maximize corporate profits, successful operations management systems need to be engineered to quickly respond to customer’s requests, promptly adapt to new processes and product requirements, and rapidly embrace new technologies. No wonder Forbes magazine reports that 75% of CEOs come from an operations background. Having a comprehensive understanding of how an organization works is a leadership advantage. 

• Define operations management 

• Make operational decisions 

• Improve operations continuously

Objective: The aim of the training is that those who are given training receive a repetition of acquired competence in theoretical and practical understanding of safe work operations / emergency operations with offshore cranes so that accidents and incidents can be avoided.

The aim of the training is that those who are given training receive a repetition of acquired competence in theoretical and practical understanding of safe work operations / emergency operations with offshore cranes so that accidents and incidents can be avoided.

The training is according to training plan module P-4.1.1 covers repetition requirements in NORSOK R-003.

Validity:

3 years according to NORSOK
2 years according to OPITO

Holders of a G5 certificate must meet the requirements for updating through module P-4.1.1 "Offshore crane simulator" within three years, and then update this every three years. If this update is not carried out the certificate is still valid, but the G5 certificate holder cannot operate a crane until the requirements for the simulator training have been completed.

Content:

- Introduction
- Accidents and accidents with offshore cranes
- Laws, regulations, standards, regarding offshore cranes
- Operational limitations of crane operations
- Planning of lifting operations (TBT, SJA, Work permits)
- Internal lifting, loading and lifting from / to supply boats, critical lifts, transport of personnel
- Emergency operations
- Communication
- Practical operations use of simulator
- Theoretical and practical exam

"“Communication works for those who work at it.” 

-John Powell  

Upward communication flows from the lower level to the upper level of a hierarchy. For example, employees communicating with their immediate manager, the immediate manager communicating with their reporting manager, and so on up to the board of directors or owner of the company. This form of communication helps employees express their requirements, ideas, or goals. Managing upward communication is an art to be acquired if you are looking for a long-term career in your organization and wish to get ample opportunities to learn and grow. This course will help you communicate upward effectively.

Establish your interest in the organization  

Look for opportunities to contribute and think big 

Be yourself and do not encourage or be involved in manipulation 

Take ownership of your mistakes and avoid politics

You want to develop a team that feels comfortable approaching you with new ideas, suggestions for improvements, and even their personal challenges. You want your clients to know that you are genuinely interested in hearing their concerns and ideas. And you want your superiors and peers to see you as someone who encourages innovation and open communication in your department. Working to improve your active listening will take patience and practice. But if you learn how to put this powerful communication skill to work for you, you’ll discover that the benefits are well worth the effort.

• Define active listening

• Confirm your understanding of the meeting

• Pay attention to body language

Your success as a businessperson will be greatly affected by the professional relationships you cultivate. Interpersonal skills are the cornerstone of developing these associations, so it is important to assess your abilities to communicate clearly and empathetically and to listen well. The most effective and satisfying relationships are based on a genuine and mutual desire to get to know and help others. When you focus on adding value to your business connections, you will build a network that is both personally satisfying and professionally beneficial.

• Identify foundational skills required to build a strong interpersonal relationship

• Develop methods of building business partnerships

• Enlist keys to networking

Presentation 

This training course provides general information about welding of aluminium structures. It contains an introduction to aluminium properties and describe the main issues regarding weldability of aluminium and its alloys. 

Objectives 

On completion of the training, students will be able to: 

Know the properties of aluminium and its alloys comparing to steel 

Understand the issues regarding weldability of aluminium alloys 

Recognize the main problems that can arise during design and production of aluminium ship’s structures 

Know the suitable welding processes for joining of aluminium ship hull 

Understand the application of bimetallic joints. 

Program 

Properties of aluminium alloys 

o Specific properties 

o Heat treatable and non-heat treatable aluminium alloys 

o Marine aluminium alloys 

o Designation of aluminium alloys 

Weldability of aluminium 

o Characteristics of aluminium referring to welding 

o Main issues: gas porosity, oxide inclusions and lack of fusion, hot cracking, reduced 

strength in the weld and heat affected zone, distortion 

o Choice of filler material 

Welding processes for aluminium 

o MIG aluminium welding 

o TIG aluminium welding 

o Typical defects in aluminium welding 

Joining of steel and aluminium in shipbuilding 

o Bimetallic strip for transition joints 

Preparation and design of welds 

o Guidelines for aluminium joint design 

o Examples of joints 

o Application of backing 

o Defects caused by poor preparation 

o Recommendations for aluminium welding

Certificate 

On completion of the training program, the student will be awarded the following qualifications:

Certificate of Aluminium Welding awarded by Bureau Veritas Solutions Marine & Offshore.

The Certificate of Aluminium Welding, issued by Bureau Veritas Solutions Marine & Offshore, is obtained after completing the course and passing the qualification examination. 

Conflict management is a major hurdle in any organizational growth and has to be resolved on priority to reduce the negative effect it may cause. The role of the facilitator is complex. A leader’s job is to guide conflicting individuals through a process without using their influence to determine the outcome of the negotiations. They must model calmness, respect, and open-mindedness in situations that can be emotionally charged. They must encourage full participation of all group members from defining the cause of the conflict to agreeing on a resolution.      

In task-based situations, facilitators need to push team members strongly but respectfully question, challenge, and argue decisions, suggestions, and processes recommended by other team members.      

Leaders who know how to anticipate conflict and address it proactively with the right tools, techniques, and a well-managed process create healthy work environments that use differences to grow and move forward positively. In this course, you will explore the various tools available to the facilitator to manage conflicts.

• Identify the basics of facilitation   

• Apply the three-step mediation process     

• Decide when to encourage opposing dialogue

Hovedmålet med opplæringen er å gi en innføring i Norsok standard R-003 og R-005 slik at kursdeltakerne blir familisert med - og kan bruke Norsok standard som oppslag i sitt daglige arbeid.

Regelverksreferanse:

Modul O-1.2

This course is taken externally on the Astutis platform, the delegate will receive a separate email from the provider with access details once this is processed by Astutis.

The enrolment will then be marked complete in Trainingportal once the course is passed.

Provided in association with Astutis, NEBOSH Learning Partner 807.

The NEBOSH International General Certificate in Occupational Health and Safety (IG) is one of the leading health and safety qualifications recognized globally.  It helps develop your understanding of general workplace issues and how they can be applied in different sectors around the world.

The new NEBOSH International Certificate focuses on the role of a real-life health and safety professional. It looks at the real, everyday risks that people encounter and how to manage them to help protect people and profits. 

You'll develop the essential risk management skills to create a safe and healthy workplace. And, you’ll have the foundation knowledge to make recommendations to your employer to help them improve health and safety management.

Upon completion of this course, learners will be able to:

• Justify health and safety improvements using moral, financial and legal arguments

• Advise on the main duties for health and safety in the workplace and help their organisation manage contractors

• Work within a health and safety management system, recognising what effective policy, organisational responsibilities and arrangements should look like

• Positively influence health and safety culture and behaviour to improve performance in their organisation

• Do a general risk assessment in their own workplace – profiling and prioritising risks, inspecting the workplace, recognising a range of common hazards, evaluating risks (taking account of current controls), recommending further control measures, planning actions

• Recognise workplace changes that have significant health and safety impacts and effective ways to minimise those impacts

• Develop basic safe systems of work (including taking account of typical emergencies) and knowing when to use permit-to-work systems for special risks

• Take part in incident investigations

• Help their employer to check their management system effectiveness – through monitoring, audits and reviews

"“Change is the only constant in life.” 

-Heraclitus, a Greek philosopher 

As a leader, you’re responsible for leading your team to achieve organizational goals. Sometimes that involves changing processes, adopting new technologies, or learning new skills. What do you do when one or more of your employees refuse to change and grow with the rest of the team? People tend to approach change in one of the two ways. They either embrace change and are excited about the possibilities and opportunities inherent in a new adventure. Or they resist change because they fear the unknown. As a leader, you probably have employees in both camps. In this course, we will discuss how to influence the change resisters.

• Identify the fear for change 

• Implement T-chart

Research shows that 1 in 4 people will suffer from a mental health condition at some point in their lives, and 1 in 6 will experience mental health problems in the workplace. In fact, work pressures are commonly cited as being the number one contributor to stress. Mental health problems are often covered up through fear of discrimination, and a culture of fear and silence can make things very much worse - and be extremely costly for employers. Awareness of First Aid for Mental Health: Level 1 is a 100% online training course designed to raise awareness of mental health issues and help the learner to spot symptoms in themselves or others.

Early intervention can make a huge difference, and this course helps the learner to understand the different types of problems that exist, what the symptoms may be, and what the best steps are to begin helping the individual onto the road of healing. This level 1 qualification is targeted to people in an organisation who may not have a supervisory position, however they will still have a duty of care both towards themselves and towards their work colleagues. The course outlines how to spot the signs and symptoms of mental ill health and how to provide help on a first aid basis. Learners will not diagnose or treat mental health conditions because these can only be performed by professionals, but it will teach people to assist others by listening, reassuring, and responding.

Presentation

This training course provides general information about cybersecurity in the Maritime Industry. It describes the main cybersecurity issues regarding the use of computer-based equipment in the professional environment and proposes ways to protect oneself from hackers.

Objectives

On completion of the training, students will be able to:

Understand that we are living in a digital ultra-connected world;

Know about main cyberattacks and ways to keep protected from them;

Enforce main cybersecurity rules on ships;

Understand Internet best practices and implement them;

Be cautious when using social networks.

Program

Digital revolution

o Digitalization transforms the world, your environment, your work on ships

o You are connected = you are vulnerable

o Internet is NOT a lawless zone

Cyberattacks on board and on a daily basis

o What is ransomware, and how to react to it

o How to use antivirus

o How to care about and protect data

o Why updates are necessary

o Why be cautious with unknown Wi-Fi networks

E-mail (professional and personal) best practices

o How to recognize corrupted e-mails from legit ones

o Think before you click

o How to react to the detection of a suspicious e-mail

Passwords

o How to protect them, how to generate them

Social networks

o Have you become a “like” addict

o Protect your e-reputation

o Protect your Company e-reputation

Your digital environment on board

o Your ship is like a connected factory

o How to react in case of a potential cybersecurity breach/incident

Certificate

On completion of the training program, the student will be awarded:

A Certificate of Cybersecurity Awareness in Maritime Environment, issued by Bureau Veritas

Solutions Marine & Offshore.

The Certificate of Cybersecurity Awareness in Maritime Environment is obtained after completing the course and passing the online test.

Only in Norwegian

Kurset gir deltakerne kompetanse til å:

- Overleve til sjøs i tilfeller der skipet må forlates (tabell VI/1-1)
- Minimalisere risikoen for brann og opprettholde beredskap for å håndtere nødsituasjoner som involverer brann. Bekjempe og slokke branner (tabell VI/1-2)
- Handle omgående ved kjennskap til en ulykke eller annen medisinsk nødsituasjon (tabell VI/1-3).
- Følge nødprosedyrer. Ta forholdsregler for å hindre forurensning av det marine miljøet. Følge trygge arbeidsrutiner. Forstå ordrer og bli forstått i relasjon til plikter om bord på skip. Bidra til gode menneskelige relasjoner om bord på skip (tabell VI/1-4)

Kursinnhold

Kurset inneholder obligatoriske minstekrav til grunnleggende sikkerhetsopplæring for alle sjøfolk i henhold til STCW konvensjonen og består av 4 deler:
- Personlige redningsteknikker (tabell A-VI/1-1)
- Forebyggende brannvern og brannslokking (tabell A-VI/1-2)
- Grunnleggende førstehjelp (tabell A-VI/1-3) 
- Personlig sikkerhet og omsorg for menneskeliv og miljø (tabell A-VI/1-4)

Business acumen is gaining an understanding of how business works as well as the behaviors business professionals should possess. This important skill is critical not only to corporate leaders, but to aspiring leaders, managers, and employees as well. The organization that prioritizes business acumen as a core competency promotes the growth of its workforce and strengthens its competitive edge.   

Some use the analogy of a quarterback who can “see” the entire field to describe business acumen. It’s simply understanding how your company operates, and then using that knowledge to develop the best business strategy. Regardless of your role in the organization, it’s an important skill to develop.

• State the importance of business acumen 

• Learn ways to improve your business acumen

Presentation

This training course is based on the Convention on the International Regulations for Preventing Collisions at Sea - 1972, (COLREG 72), which aims at determining the signalling system requirements for safe navigation.

Objectives

On completion of the training, students will be able to: Get familiar with steering and sailing rules. Understand the meaning and the positioning of navigation lights. Know the requirements of the Convention concerning lights, shapes and sound signals.

Program

Application and responsibilities

Definitions

Steering and sailing rules

o Conduct of the vessel in any conditions of visibility

o Conduct of the vessel in sight of one another

o Conduct of the vessel in restricted visibility

Lights and shapes

o Technical specification of lights

o Technical specification of shapes

o Definitions

o Visibility of lights

o Applicability: power-driven vessels, towing and pushing, sailing vessels, fishing vessels, vessels not under command, vessels restricted in their ability to manoeuvre, vessels constrained by their draught, anchored vessels and vessels aground

Sound and light signals

o Whistle

o Bell

o Gong

o Vessel equipment for sound signals

o Manoeuvring and warning signals

o Sound signals in restricted visibility

Certificate

On completion of the training program, the student will be awarded the following qualifications:

Certificate of COLREG awarded by Bureau Veritas Solutions Marine & Offshore.

The Certificate of COLREG, issued by Bureau Veritas Solutions Marine & Offshore, is obtained after completing the course and passing the qualification examination.

One of the most important leadership roles is a mentor. You are responsible for teaching your employees how to achieve goals, make better decisions, solve problems, and advance their careers. Without formal training in this area, how do you coach or mentor these skills? This course will introduce you to employ a model, built on four simple techniques. By employing these techniques, you will strengthen your coaching skills and develop your team members’ potential.

• Help your team set the goal as per the GROW model 

• Provide assistance in gauging the available options 

• Get your team commit to specific actions to help them make progress

Strict regulations and procedures exist for the safe and efficient operation of ships - and UK regulations and procedures may differ from those you may be familiar with in other flag vessels. 

This online course will help to comply with UK requirements by focusing on the guidelines set out in 'A Master's Guide to the UK Flag', released by the UK DfT Maritime and Coastguard Agency.  

This course aims to allow the learner to train themselves in vital regulation and procedures in the most efficient way possible - by studying each of the 14 subjects in this course, with learning consolidated via confirmation and assessment questions.

"Faced with the increasing pace and pressures of today’s business environment, organizations are constantly seeking ways to be more efficient and effective. Because companies are often asked to do more with less—including time—they must use their resources wisely to stay ahead of the competition. A talented and skilled workforce is the key to achieving the required results. When you align your workforce with your company’s goals, your organization’s energies will be appropriately focused. And if you set reasonable, measurable, and attainable goals, you will be able to link performance to rewards and motivate your employees to do even more. 

Most organizations don’t understand the power of incorporating the correct timing and frequency of goals into their plan. For example: goals that are set at the beginning of the year and audited 12 months later are not going to motivate your people. It’s difficult to stay committed a business goal over such a long time. When you learn how to set strong, timely, and measurable goals, your team will clearly understand their purpose, see their importance, and know how they will be measured. In this course, you will learn the usage of stretch goals to motivate your team.

• Align stretch goals to performance goals 

• Decide whether to stretch the goals

We know how important it is for us all to do what we can to ensure an effective transition for ourselves and our teams back to work. The landscape of the workplace has and will inevitably continue to change and today’s ‘new normal’ may not be tomorrow!

Mentoring is a process that follows coaching. Coaching makes a person equipped with the skills required for a job whereas mentoring is on-the-job process. It helps a person practice the skills learned, enhance the skills, and learn new skills to be future ready. Hence, coaching is a short-term relationship whereas mentoring is a long-term. Coaching is always task oriented whereas mentoring is relationship oriented. It is all about reaching a stage where the mentor can easily share the real issues influencing the trainee. On the other hand, coaching can be implemented immediately on any particular topic. This course will help you acknowledge the difference between coaching and mentoring and make you learn when to use them.

• List the differences between coaching and mentoring 

• Identify the requirements that are suitable for coaching and mentoring