Course catalogue

Sales effectiveness is the process of identifying and utilizing the right sales activities to generate the best sales outcomes. Your definition of a successful sale will depend upon your product, service, corporate goals, and objectives. Companies measure their effectiveness in a variety of ways: increased profit, new product sales, or shortened sales cycle. Successful sales organizations share a commitment to defining, measuring, and optimizing all of the components of their sales process in order to consistently achieve strategic goals. 

• Build an effective sales process   

• Measure your sales process  

• Practice the customer-centric sales approach

How much time do you spend developing your leadership succession plan? As older leaders begin to retire at greater rates, the 2018 Deloitte Millennial Survey discovered that 65% of potential millennial leaders feel unprepared to take their places. Forbes reports that by 2025, 75% of the workforce will be made up of millennials. These statistics suggest that there’s a leadership crisis on the horizon. Designing a strategy and framework to direct leadership development is mission critical for every organization. Training—and retaining —emerging leaders in your company should be a top priority. Understanding what team members want and expect from an employer will help you develop the right programs and systems to keep your talent engaged in learning, growing, and contributing to your organization.

• Retain your talented resource   

• Design a leadership development framework   

• Create a culture of learning

Presentation 

This training course describes the inclining test and lightweight measurement procedures. Inclining test is a test performed on a ship to determine her stability, lightship weight and the coordinates of her centre of gravity. The test is applied to newly constructed ships greater than 24 metres in length, and to ships altered in ways that could affect stability.

Objectives 

On completion of the training, students will be able to: 

Get familiar with the stability of vessels at sea. 

Know the forces involved in the movement of ships. 

Know the types of inclination and equilibrium. 

Understand how and when to perform an inclining test or lightweight check. 

Know the precautions to be taken to perform or witness such tests

Program

Intact stability 

o Introduction to stability and trim 

o Transverse intact stability 

o Characteristics of GM 

o Free surface effect 

o Trim and stability booklet 

Inclining experiment 

o Test description 

o The general condition of the ship 

o Inclining weights 

o Pendulums 

o Means of communication 

o Documentation 

o Inclining test procedures 

o Acceptance and exemptions 

Lightweight measurement 

o Test description 

o Lightweight measurement procedures 

Precautions to be taken to perform or witness these tests

Certificate 

On completion of the training program, the student will be awarded the following qualifications:

o Certificate of Inclining Test and Lightweight Measurement awarded by Bureau Veritas Solutions Marine & Offshore.

The Certificate of Inclining Test and Lightweight Measurement, issued by Bureau Veritas Solutions Marine & Offshore, is obtained after completing the course and passing the qualification examination. 

Leadership education is an ongoing process. Your success will increase when you invest time in studying leadership models and characteristics, reading about great leaders, putting your knowledge into practice, and then evaluating the results. It takes different skills and abilities to successfully lead small and large teams. In this course, you will get familiarized with many advantages and disadvantages, as well as the best practices to be adopted to lead small and large teams successfully.

• Identify the strengths and challenges of large and small groups

• Examine the best practices for leading small teams

• Examine the best practices for leading large teams

Organizations are changing, and so are our offices. The new age millennials are shifting toward the virtual world. More and more organizations use virtual teams to meet corporate goals. This has created the need to determine how best to manage and lead these virtual groups. 

Traditional methods of managing on-site groups don’t work with remote workers, because virtual teams are most often composed of workers who are spread over a varied geographic and cultural expanse and communicate, for the most part, electronically. Future Workforce Report states that 63 percent of companies utilize virtual workers, but only 57 percent have standards in place to manage the process. 

In this lesson, you will learn to effectively guide teams that they rarely see face-to-face.

• Establish requirements 

• Build mutual trust with your virtual team 

• Communicate frequently with them

Presentation

This training course covers the requirements of SOLAS Convention concerning the safety equipment of cargo ships. It includes the documentation required on board, life-saving appliances, firefighting equipment, the safety of navigation, safety equipment in general and additional requirements for tankers.

Objectives

On completion of the training, students will be able to:

Know the documentation required to be available on board and understand the requirements of the STCW Convention for safe manning crew members. 

Understand the requirements concerning personal life-saving appliances, survival crafts, rescue boats, and launching and recovery arrangements.

Understand the requirements for fire protection, fire detection and fire extinguishing systems, and get familiar with the specific requirements for the carriage of dangerous goods.

Know what are the navigational equipment and appliances required to ensure the safety of navigation and get familiar with other safety equipment required on board.

Understand the additional requirements applicable for tankers and get familiar with inert gas systems

Program

Module 1 – Documentation on Board

Module 2 – Life-Saving Appliances

Module 3 – Fire Fighting Equipment

Module 4 – Safety of Navigation

Module 5 – Safety in General

Module 6 – Additional Requirements for Tankers

Certificate

On completion of the training program, the student will be awarded:

A Certificate of SOLAS Safety Equipment, issued by Bureau Veritas Solutions Marine & Offshore.

The Certificate of SOLAS Safety Equipment is obtained after completing the course and passing the online test.

The majority of meetings should be discussions that lead to decisions.

 -Patrick Lencioni 

An important part of planning a successful meeting is deciding who should attend the meeting. In the previous course, we have learned that less is more. Invite only those persons who are necessary to achieve the vision and are committed to getting the work completed. Similarly, it is equally important to define and assign specific roles and responsibilities to the team members attending the meeting. This is a critical part of pre-planning. Careful planning ahead of time will result in less resentment, less time wasted, better decisions, and greater ownership of the process by each member of the team.

• State the different roles played in a meeting 

• Determine the roles and responsibilities of a meeting leader

Social scientists have studied and designed leadership theories for decades to understand and explain how great leaders are made. They have compiled lists of leadership traits and constructed frameworks and models to illustrate the leadership phenomenon. And while these theories are detailed, thoroughly researched, and insightful, none provide “the” singular leadership model that works for every high-level manager aspiring to lead their team effectively and successfully.

What they do provide is an abundant source of leadership data that can be used to create your own flexible brand of leadership. Leaders face a wide range of tasks, responsibilities, and challenges—both anticipated and unexpected—every day.

Assembling a toolkit of leadership options that can address them is something smart leaders do. Let’s study the specifics of some core leadership theories and how you might use them in different business scenarios.

• Identify the Traits and Contingency theories

• Describe the Behavioral theory

• Explain the Transformational Leadership theory

Managers are often called to present to the groups of customers, cross-departmental teams, or in-house decision-makers. The process of crafting and delivering a presentation requires organizational skills, insight, technical abilities, and courage. Public speaking can be intimidating. But, by taking the time to methodically plan and execute the necessary details, you can be prepared and confident to deliver an effective presentation. This course will walk you through the steps you’ll need to plan and organize your topic, choose visual aids, consider technology tools, and practice delivering your speech. 

• Research, decide, and plan your presentation  

• Create a presentation with additional aid   

• Practice and make the presentation

The virtual interview can be a challenging and difficult process if you don’t prepare properly. You may face many challenges, such as technological, ambience related issues. However, to convene a successful interview, it is important to how to overcome these challenges. Branding your company is also one the challenges you may face when conducting virtual interview. Home setup throws various set of challenges, which one must overcome to have successful virtual interview. In this course, you will learn to overcome the challenges faced in conducting a successful virtual interview. 

• Identify the requisites of a pre-interview process

• List best practices while conducting interview virtually

• Identify post interview actionable

Only in Norwegian

Etter gjennomført opplæring skal deltagerne ha kunnskaper og ferdigheter i å reagere og handle ved alarm, samt følge nødprosedyrer. Sikre effektiv evakuering av fartøyet og ivareta passasjerer og mannskap i en evakueringssituasjon.

Kursinnhold er i henhold til STCW-95, tabell A-V/2 og A-V/3.

Kursinnhold
- Organisere nødprosedyrer om bord 
- Skipets konstruksjon med muligheter og begrensninger 
- Beredskapsplaner og nødprosedyrer 
- Optimalisere bruk av ressurser 
- Ressursutnyttelse / øvelsemønstre 
- Styre tiltakene i en nødsituasjon 
- Organisasjon 
- Ledelse 
- Kommunikasjon 
- Håndtering av passasjerer og annet personell i nødsituasjoner 
- Bevissthet om allmenne reaksjonsmønstre 
- Etablere og opprettholde effektiv kommunikasjon 
- Betydningen av å etablere og opprettholde effektiv kommunikasjon 
- Praktiske øvelser 
- Gruppeoppgaver 
- Veiledning og instruksjon under vanskelige forhold

Dette kurset vil gi fremtidige kranførere en god teoretisk grunnopplæring i sikker bruk av offshorekran. Opplæringen gir kandidatene god innsikt i prinsippene for offshorekraners konstruksjon, virkemåte, vedlikehold og bruk slik at uhell og ulykker i forbindelse med løfteoperasjoner unngås. Opplæringen dekker den teoretiske sikkerhetsopplæringen som kreves for G5 offshorekran, samt G20 fastmontert hydraulisk kran. Kurset avsluttes med en skriftlig teoretisk prøve. Når opplært person har bestått teoretisk prøve, samt eksamen for anhukere med tillegg av praktisk kjøreprøve på offshorekran, vil dette være grunnlag for utstedelse av kompetansebevis for fører av G5 offshorekran.

Kursinnhold:

- Innledning med definisjon på offshorekran

- Bruksområder for offshorekraner, fastmonterte hydrauliske kraner

- Ulykker med offshorekraner

- Lover og forskrifter vedr. offshorekraner 

- Krav til kranfører

- Oppbygging, konstruksjon og montering av forskjellige typer offshorekraner

- Fundament / pidestall

- Bomkonstruksjoner

- Elektrisk anlegg

- Hydraulikk / elektronikk

- Mekanikk

- Lastdiagram

- Sikkerhets- / overlastutstyr

- Vinsj / Ståltau / blokk 

- Kontroll og vedlikehold

- Sertifisering / dokumentasjon

- Sikker bruk av offshorekraner

- Øvingsoppgaver og eksamen

This course is only available in Norwegian.

Basic first aid for the wind industry.

Upon completion of the Global Wind Organization (GWO) Basic Safety Training (BST), delegates will have awareness of the dangers that arise when working in the wind industry and how to control and reduce these dangers.

The course covers the requirements for training of personnel and refresher courses both onshore and offshore wind in accordance with:

- Global Wind Organization (GWO)

 - Labor Inspection (Regulations)

Competence for "First Aid" must be maintained in accordance with. guideline in the GWO standard. It shall be conducted refresher training every 2 years.

Norwegian only

LEARNING OBJECTIVES

The objective of this course is to give the trainee DPOs as much hands-on experience as possible in the time available. This is achieved by running the candidates through intensive simulator training whilst being exposed to environmental and technical worst case scenarios. This will increase the candidate’s operational skills and knowledge in DP Operations.

CONTENT

• All the exercises are carried out on a full scale ship simulator
• DP operations planning and watch keeping procedures
• Handling of position reference systems
• Handling of various propulsion systems
• Repetition of various theoretical topics from the DPO
• Preparation and DPO Start courses upon request from course participants

LEARNING PROCESS

This course is designed to give the trainee DPO extensive hands-on training in the use of the DP in a number of varied worst case scenarios. Candidates for the DPO Experience volume training course must have completed the DPO Preparation and the DPO Start courses, or be able to document equivalent competence.

LEARNING PROCESS

This course is designed to give the trainee DPO extensive hands-on training in the use of the DP in a number of varied worst case scenarios. Candidates for the DPO Experience volume training course must have completed the DPO Preparation and the DPO Start courses, or be able to document equivalent competence.

CERTIFICATE

Certification of attendance will be issued upon successful completion of the course.

LEARNING OBJECTIVES

After the course, the successful participants are able to:

• Carry out operational planning, risk assessment and hazard identification tasks
• Set up the DP system for a particular task
• Operate the communications
• Analyse the trends
• Discuss systems failures
• Decide on courses of action because of systems failures
• React to alarms and printer readout
• Initiate DP Alert status alarms
• React to all events occurring
• Operate the desk under normal and pressured conditions
• Practice effective teamwork
• Apply the lessons learned to date
• ASOGs

CONTENT

• Study of DP incidents
• Construction and use of work site diagrams, charts and vessel templates for use in DP operations
• Preparation of plans for a projected DP operation, contingency plans for expected deviations and emergencies
• Participation in simulated situations in a variety of DP operations while handling routine and emergency situations
• Risk and safety analysis, and defining DP equipment classes
• The DP system’s utilization of position measurements, and tests on position reference systems

LEARNING PROCESS

The training will be a combination of theoretical lessons and practical exercises. The participants will work with practical scenarios based on real operations, training on planning and executing specified operations under varying simulated conditions, including emergency handling

SPECIAL INFORMATION

The DP Simulator course is phase C of the Nautical Institute (NI) DP Operator Certification Scheme.

The course will be entered into the NI Dynamic  Positioning Operator’s Log Book.

CERTIFICATE

A certificate acceditated by the Nautical Institute will be issued on succcessful completion of the course.

LEARNING OBJECTIVES

This  course aim to provide knowledge, understanding and skills to conduct a safe and professional ship to ship (STS) transfer operations of crude oil, petroleum products, chemicals and liquefied gases, both at sea and in port.

CONTENT

• Introduction to STS
• Operation personnel
• STS Operation Procedure and Check Lists
• Interaction
• Communication
• Fenders
• Mooring
• External Forces
• Anchoring
• STS incidents

LEARNING PROCESS

The  course consists of totally nine theoretical lessons and nine selected simulator exercises. Participant  learning progress assessed by concurrent evaluation during both theory sessions and simulator exercises.

REFERENCES

OCIMF - Ship to ship transfer guide

CERTIFICATE

Certification of attendance will be issued upon successful completion of the course.

This is a course for electrical installations in potentially explosive areas.

Our goal is to make sure that employees are motivated to work safely and securely.   

Topics:

• General principles for explosion protection

• Area classification and zone division

• Gas groups and the connection between area and equipment

• Temperature classes and the connection between area and equipment

• The general principles for type of protection and labeling

Standards:

• NEK 420

• IEC / NEK EN 60079-10-1

• IEC / NEK EN 60079-14

This course is only available in Norwegian.

Objective: The training is intended to provide personnel with good theoretical and practical basic training in the use and maintenance of steel ropes.

The course provides a thorough introduction to knowledge about steel ropes, the correct use / choice of steel ropes and what requirements are set for those who use and control steel ropes.

Regulations on the performance of work, use of work equipment and associated technical requirements (regulations on the performance of work) §10-1. Requirement for documented safety training for work equipment that requires special care during use 

When an employer after a risk assessment finds that the work equipment requires special care during use, only employees who have documented safety training according to §10-2 §10-2 can be used. Requirements for documented safety training when using work equipment

Anyone who is to use work equipment as mentioned in §10-1 and §10-3, must have practical and theoretical training that provides knowledge of construction, operation, use properties and area of use, as well as maintenance and control.

Content:

- Basic theory of steel ropes
- Construction
- Properties
- End parties
- Cast blocks / Wire discs
- The right choice of wire rope
- Proper use of wire ropes
- Proper winding and running in of steel ropes
- Maintenance of steel ropes
- Lubrication of steel ropes
- Damage to steel ropes
- Disposal rules
- Checking of wire ropes in accordance with standard ISO-4309
- Exam

Objective: The purpose of the course is to provide forklift drivers with a good theoretical basic training in the safe use of forklifts, so that accidents in connection with forklift driving are avoided.

Module 1.1 - Basic theoretical module
Module 2.2 -Forklift theory
Module 3.2 - Basic practice forklift.

The course is primarily aimed at future users of forklifts. But anyone who is involved with cargo handling and forklifts in risk analysis and work management can also benefit from the course.

The course is conducted with Norwegian-language teachers and teaching materials in accordance with legislation and regulations, as well as recognized curricula for module-based training.

The forklift driver training consists of four modules:

- Module 1.1 working environment, responsibilities and consequences. *
- Module 2.2 G4 bridge and overhead crane
- Module 3.2 Basic practical training forklift 
- Module 4.2 Practical driving training forklift
- Practical Final test in each forklift type T1-T4

* Module 1.1 is common to machine, forklift and crane. If you can document that you have module 1.1 from before that is not older than 3 years, let us know.

Module 4.2 can be completed in a company using a sponsorship arrangement. If you do not have the opportunity to do so, you can participate in one of STQ's practice courses.

Content:

- Safety training, laws, regulations
- Forklift types
- Electric forklift - construction
- Stability
- Daily inspection and maintenance
- Material and goods handling
- HMS
- Proper use of the forklift
- The theory course ends with a theoretical exam

People generally do business with people they like or look up to, and not just with a company. This means that successful leaders build their personal brand, resulting in the achievement of organizational goals. A personal brand can elevate you above the crowd and help you achieve your personal and professional goals. It is a constant and ever-changing process of identifying your goals, setting up a plan, and monitoring it consistently. Your brand is a combination of the skills you develop and the behavior you display. In this course, you will look at the traits of building a successful personal brand.

• Define personal brand

• Enlist strategy to build a personal brand

• State the steps to build a successful personal brand